Shipping policy
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Shipping Destinations
We currently ship to customers in:
- European Union (EU) countries
- United Kingdom (UK)
Processing Time
Orders are typically processed within 1-3 business days after payment has been received and confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
Estimated delivery times are:
- European Union: 5-10 business days
- United Kingdom: 3-7 business days
Please note that delivery times are estimates and may vary due to choice of shipping (standard vs. express), customs processing, carrier delays, weather conditions, or other factors beyond our control.
Shipping Costs
Shipping charges are calculated at checkout and displayed before you complete your purchase. Where available, we offer an express service to expedite your shipment.
Customs, Duties and Taxes
For orders shipped outside our country of dispatch, customs duties, import taxes, and other local charges may apply. These charges are the responsibility of the customer and are determined by the destination country's customs authorities.
Order Tracking
Where available, tracking information will be provided once your order has been shipped.
Lost or Delayed Shipments
If your order has not arrived within the expected delivery timeframe, please contact us and we will work with the shipping carrier to investigate the issue.
Contact Us
If you have any questions about shipping or your order, please contact us at general@kyndbloom.com.