Privacy policy
Last updated: July 20, 2026
KYNDBLOOM Ltd ("Kyndbloom," "we," "us," or "our") operates the website [www.kyndbloom.com] (the "Site") and sells cosmetics and beauty products online. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have over your data.
By using the Site or placing an order with us, you agree to the collection and use of information in accordance with this policy.
Kyndbloom is operated by:
· Kyndbloom Ltd, registered in the United Kingdom (company number: 17263222), registered office: 128 City Road, London, EC1V 2NX, United Kingdom
For questions about this policy or your personal data, contact us at general@kyndbloom.com.
We collect the following categories of personal data:
Information you give us directly:
· Name, email address, phone number, billing and shipping address
· Payment details (processed securely by our payment provider – we do not store full card numbers)
· Account login details, if you create an account
· Order history, wish lists, and product reviews
· Communications with us (customer service emails, chat, social media messages)
· Marketing preferences (e.g., newsletter sign-up)
Information collected automatically:
· IP address, browser type, device type, and operating system
· Pages visited, time spent on Site, referring website, and click activity
· Approximate location (derived from IP address)
· Cookie and tracking identifiers (see Section 5)
Information from third parties:
· Data from our e-commerce platform (Shopify), payment processors, delivery partners, and marketing/advertising platforms (e.g., Meta, Google, email marketing tools) when you interact with our ads or sign up through third-party integrations
We do not knowingly collect sensitive categories of personal data (such as health information), and we do not knowingly collect data from children under 16.
3. How We Use Your Information
We use your personal data to:
· Process and fulfil your orders, including shipping and customs documentation for international deliveries
· Communicate with you about orders, deliveries, returns, and customer service enquiries
· Send marketing communications, where you have consented (or where permitted by law), and let you opt out at any time
· Improve our Site, products, and customer experience, including through analytics
· Personalize content and advertising, including retargeting on social media and search platforms
· Detect and prevent fraud, abuse, and security incidents
· Comply with legal, tax, and regulatory obligations (e.g., VAT/OSS record-keeping, consumer protection law)
4. Legal Basis for Processing (UK/EU Visitors)
Where the UK GDPR or EU GDPR applies, we rely on the following legal bases:
· Contract: to process your order, arrange delivery, and provide customer support
· Consent: for marketing emails, non-essential cookies, and similar tracking technologies
· Legitimate interests: for fraud prevention, Site security, and improving our services
· Legal obligation: for tax, accounting, and consumer protection recordkeeping
You can withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
5. Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, analyze traffic, and deliver relevant advertising. These may include:
· Essential cookies – required for the Site and checkout to function (e.g., Shopify session cookies)
· Analytics cookies – help us understand how visitors use the Site
· Marketing/advertising cookies – used by platforms such as Meta and Google to show you relevant ads and measure campaign performance
You can manage or disable cookies through your browser settings or via the cookie consent banner on our Site. Disabling certain cookies may affect Site functionality.
6. Who We Share Your Information With
We share personal data only as necessary with:
· E-commerce and payment infrastructure: Shopify (our platform provider) and payment processors that handle checkout and payment
· Fulfilment and logistics partners: our production/fulfilment partner and shipping carriers, to produce and deliver your order
· Marketing and analytics providers: platforms used for email marketing, website analytics, and advertising (e.g., Meta, Google, and similar tools)
· Professional advisors: accountants, auditors, and legal advisors, where necessary
· Authorities: tax, customs, or regulatory authorities where required by law
· Business transfers: a successor entity in the event of a merger, acquisition, or sale of assets
Under no circumstance do we sell your personal data to third parties for their own marketing purposes.
7. International Data Transfers
Kyndbloom operates across the UK, EU, and Singapore, and works with fulfilment and technology partners in other countries. As a result, your personal data may be transferred to and processed in countries outside your own, including countries that may not have the same data protection laws.
Where we transfer personal data out of the UK or EEA, we use appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms, to protect your data.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
When no longer required, we securely delete or anonymize your data.
Depending on where you live, you may have the right to:
· Access the personal data we hold about you
· Correct inaccurate or incomplete data
· Request deletion of your data
· Restrict or object to certain processing
· Request a portable copy of your data
· Withdraw consent for marketing or cookies at any time
· Lodge a complaint with your local data protection authority (e.g., the UK ICO, an EU data protection authority, or Singapore's PDPC)
To exercise these rights, contact us at general@kyndbloom.com. We may need to verify your identity before responding, and we will respond within the timeframe required by applicable law.
We use appropriate technical and organizational measures – including secure hosting via Shopify, encrypted checkout, and restricted internal access – to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our Site is not directed at children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us with personal data, please contact us so we can delete it.
Our Site may contain links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies separately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page with a revised "Last updated" date. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at general@kyndbloom.com